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Dive Into Some of My Projects
UX & Accessibility To Revolutionize the E-Voting Experience
The 2024 Presidential Elections in El Salvador marked a pivotal moment in the nation's history, with the introduction of a system that enabled citizens to cast their votes electronically. My insights are drawn from firsthand experience as a UX and Accessibility Auditor during the pivotal Presidential Elections in El Salvador 2024 with a mindful approach due to confidentiality agreements.
Request the password to access the case study at hello@melysaucedo.com
Envisioning a More Accessible Self Checkout Experience
The rapid adoption of self-checkout kiosks in supermarkets has transformed the shopping experience, prioritizing efficiency and convenience. However, these kiosks with closed systems often fall short of accommodating users with disabilities, creating barriers for over a billion people globally. This is a personal project, that explores solutions to make Carrefour Supermarket self-checkout kiosks in Argentina more accessible to users with disabilities.
The Tech Bar: How Design Thinking and UX Revamped On-Demand Tech Support
From enhancing efficiency to boosting customer satisfaction, explore the journey of transforming a traditional service into a seamless and user-centric solution, using User Research, Design Thinking and Service Design frameworks as a collaborative and team building tool.
Enhancing Contract Management Efficiency, Accessibility and UX Through Automation and Visual Design
The legal industry is changing. Digitalization, automation, accessibility, readability, clarity, and plain language are key factors for users engagement and acceleration of contracts lifecycle.